Our approach
Agua Studio respects your privacy. This policy explains how we handle personal information collected through this website, project enquiries, email, phone calls and meeting bookings.
We aim to handle personal information in line with New Zealand’s Privacy Act 2020 and its information privacy principles.
Information we collect
When you send a project brief, we may collect your name, email address, phone number, project type, project goals, timeline, indicative budget and the information you include in your brief.
Our hosting provider may also process technical information needed to deliver and protect the website, such as an IP address, browser type and request data. If you use an external meeting link, that provider will handle information under its own privacy terms.
How we use information
We use personal information to:
- respond to enquiries and arrange meetings;
- understand, scope and quote video projects;
- deliver agreed services and communicate about a project;
- maintain business records and meet legal obligations; and
- protect the website and prevent misuse.
We do not sell personal information.
Your rights
You can ask to access the personal information we hold about you or ask us to correct it. We may need to confirm your identity before responding.
More information about privacy rights is available from the Office of the Privacy Commissioner.
Contact us
For a privacy question, access request or correction request, email info@watersvideoprod.com or call +64 21 0269 2467.
We may update this policy when our website, services or legal obligations change. The current version will always be published on this page.